Your Personal Information could be processed by LCTEU in the country where it was collected as well as other countries where laws regarding processing of Personal Information may be less stringent than the laws in your country
Why do we process your personal details? LCTEU processes your personal details for the following purposes:
It’s also possible that we could use your personal information to detect cases of fraud and/or other illegal activities directed at LCTEU.
Personal details collected by Low Cost Tours Europe
LCTEU collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number, credit card information etc. to authenticate members and to send notifications to members relating to the Website and/or the Service. This information is necessary to process, make and complete your reservation, as well as to tailor the information we send you re products or services our own and other subcontracted services/products as well as from third parties which we consider of added value and therefore of benefit to the users of our services. This information may also include details such as date or year of birth, sex, nationality, language, children and marital status.
You may, however, visit our site anonymously. A member’s e-mail address is never shared or displayed to other members or visitors. Members can communicate with each other through the service without disclosing their e-mail addresses. Our portal only collects member-submitted personally identifiable information.
For security, monitoring, and maintenance purposes, LCTEU may also process data concerning your technology and devices, such as your IP address, type of browser and (for users of a portable device) the Unique Device Identification, operating system, version of the application and coordinates. In general, this data is treated as non-identifiable or anonymous information, but they are considered personal details in themselves or combined. In these cases, data is processed according to European data protection legislation.
Members can edit or remove their profile information and other content at any time by logging into their account and accessing the “edit” features of the Service.
By the same token, users are informed that:
Transfer to third parties
To comply with the conditions of Article 11 of the Data Protection Act, and owing to the characteristics of the products and services to which LCTEU gives access via our Website, the User gives his unrestricted consent, nationally and internationally, that his details may be passed on to any of LCTEU’s collaborators with the aim of supplying and offering services and to process reservations (management and control of reservations as well as payment of products and services purchased), the sending of information and publicity about offers, promotions and recommendations by LCTEU for future purchases, as well as carrying out surveys, statistics and market research.
Under certain conditions LCTEU may pass on your personal data to these third parties:
The case may also arise where LCTEU has to give these third parties general statistical information and various information about our Website, which will never include any identifying details of the User.
In accordance with European legislation on data protection, LCTEU has strict procedures in place to avoid incorrect use of personal information and unauthorised access.
With the aim of protecting and saving your personal details, we have implemented appropriate procedures and business systems. Moreover, we have implemented and used security procedures as well as physical and technical restrictions to access and use of personal information. Only authorised persons may accede to personal information for the purpose of doing their job in relation to our services.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
We keep your credit card details for a maximum of 30 days after the reservation is made. After this time, your credit card information will be irretrievably deleted from our system.
Thus LCTEU guarantees the confidential treatment of the personal details of the User, as well as that the server on which these details are stored and managed has the necessary security measures to impede access by unauthorised persons and complies with Organic Law 15/1999, of December 13th, on Protection of Personal Data (LOPD). Thus the case may arise where LCTEU will request identification via use of a password before giving you access to your own details.
Control of your personal details
You may revise the information we hold about you at any time, exercising your right to access, correct, cancel and object to your personal details. LCTEU is responsible for the file (C/ Fuerteventura, 46, 35100 de San Fernando de Maspalomas, Gran Canaria, España CIF: B76161934).
You may see the information we hold on you at any time.
For your convenience, the user may exercise his rights and request his personal data by e-mail. You may request your personal details by sending an email to:
In the subject line of the email, please write “Request for personal details”.
If your personal information is incorrect, we can change this on request. If you would like LCTEU to remove your personal details from our database, send us an email to the email address above.
Low Cost Tours Europe is a private limited liability company and has its head office is in Gran Canaria, Canary Islands, Spain. Low Cost Tours Europe is responsible for processing and managing your personal data and is incorporated under the laws in force in Spain. Any relation between Low Cost Tours Europe and the User shall be administrated by the laws of Spain. Both parties are subject to the jurisdiction of the Courts of the city of San Bartolomé de Tirajana for any litigious issue arising from the existence, content and/or interpretation of these Private Policy and General Terms and Conditions.
If you have any suggestions or remarks about this privacy statement, please send us an email to:
Registration and tax data are those detailed below:
Low Cost Tours Europe SL C/ Fuerteventura, 46, 35100, San Fernando de Maspalomas Gran Canaria, España CIF: B76161934 - Nº Intermediador Turístico I-AV-0002932.1 / I-AV-0002932.2 - firstname.lastname@example.org www.entradaalhambra.es
Changes to this declaration